asTech 360 Membership

More than a tool. Backup in the bay.

For DrivePro Plus 2 and CarDAQ-Pro customers.

When diagnostics get complicated, most tools leave technicians on their own. asTech 360 gives your shop direct access to master technicians, OE resources and structured diagnostic workflows built for today’s software-driven vehicles.

What is asTech 360?

asTech 360 is a live diagnostic support membership that connects your technicians with brand-specific master technicians who specialize in complex diagnostics, programming workflows and OEM procedures.

It helps your technicians:

  • Diagnose complex faults with structured testing plans
  • Lower programming and module replacement risk with the right preparation
  • Get OEM information when aftermarket data isn’t enough
  • Know when to hand programming off to RAP, and avoid wasted time

Modern vehicles are software-driven systems. asTech 360 helps technicians diagnose them as systems, not guesses.

Powered by asTech Remote Services.

How asTech 360 works

1. Connect your tool.
Connect DrivePro Plus 2 or CarDAQ-Pro to the vehicle and run a scan.

2. Run a Quick Test.
Capture the VIN, fault codes and system data.

3. Submit your case.
Add the issue, symptoms and any tests already done.

4. Work with an asTech 360 technician.
An OE-experienced specialist reviews the data and calls your shop with a diagnostic plan.

Who it's for

  • Shops that see complex diagnostics, programming, network faults or intermittent issues
  • Teams that want a master tech in the box for the hard jobs
  • Shops growing into Euro, EV and advanced systems work

Who it's not for

  • Shops doing only basic maintenance or simple code checks
  • Teams that only need standalone programming (RAP may be a better fit)

asTech 360 vs. RAP

  • asTech 360 is a membership for VIN-specific diagnostic support: complex repairs, guided workflows and OEM resources.
  • RAP is a separate team offering remote programming, one job at a time.

They work better together. Ask our team about using both.

DrivePro Plus 2 + asTech 360

Every DrivePro Plus 2 includes an asTech 360 membership, so your shop has support built in from day one.

DrivePro Plus 2 combines:

  • J2534 hardware
  • An integrated PC
  • OE software access
  • AI-guided diagnostics
  • asTech 360 expert support

That’s a full diagnostics, programming and support setup in one platform.

CarDAQ-Pro + asTech 360

CarDAQ-Pro users can get asTech 360 support three ways:

Many CarDAQ-Pro shops start with individual support calls and move to a membership once complex jobs become routine.

Powered by asTech Remote Services

Need an OE scan, a flash or a calibration you can't run in house? asTech Remote Services connects your tech to an ASE and I-CAR certified specialist in under 5 minutes, across 45+ brands.

RESOURCES & TRAINING

Master Tech Hotline
Read Repair Cases →

asTech 360 Quickstart
Read the guide →

Programming Risk Guide
Before you start programming →

Ready to work with backup in the bay?

asTech 360 gives your shop expert support when diagnostics get complicated, whether you run DrivePro Plus 2 or CarDAQ-Pro.